POLÍTICA DE PRIVACIDAD

1. Introduction

This Privacy Policy explains how Roanllelo Mora Escoto ("Roanllelo Mora Escoto", "we", "us", or "our") collects, uses, and protects your personal data when you visit and interact with our website, www.roanllelomoraescoto.com (the "Website"). This policy is designed to inform you about our practices regarding the collection, use, and disclosure of your personal information as you access our content, purchase our books, participate in our online courses, or engage in our mentoring and coaching services.

We are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines the measures we take to protect your information and how we handle your personal data responsibly in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully to understand how we process your personal data and what your rights are in relation to your information.

2. Data Controller

For the purposes of the GDPR, Roanllelo Mora Escoto is the data controller for the personal data collected through the Website.

If you have any questions about this Privacy Policy or your rights, please contact our Data Protection Officer:

· By email: roanllelomoraescoto@gmail.com

· By post: Flat 4, 122 Holden Road N12 7EA

3. What Personal Data Do We Collect?

We collect the following types of personal data from visitors and users of our Website:

Personal Information: This includes your first name, last name, address, email address, and phone number. This information is necessary for processing orders, managing your account, and providing our services effectively.

Automatically Collected Information: We automatically collect certain information when you interact with our Website. This may include your IP address, browser type, usage data, and access times. This data helps us understand how you use our Website and improve your user experience.

Additional Information: We may request additional information if required by law or for the specific purpose of delivering our services. This can include details related to the purchase of our books, participation in our online courses, or any other interactions with our services. We will only collect this information as needed to fulfil our legal obligations or to provide the services you have requested.

4. How Do We Use Your Personal Data?

We use the personal data we collect for the following purposes:

To Provide and Manage Our Services: We use your information to facilitate the purchase of our personal development books, manage your account, and deliver our online courses, coaching sessions, and mentoring services. This includes addressing any inquiries and providing customer support.

To Process Payments: Your payment details are used to process transactions related to book purchases and other services. We handle billing issues and ensure that your payments are securely processed.

To Communicate with You: We may use your contact information to send you order confirmations, updates regarding your services, promotional offers, and other relevant information related to our products and services.

To Improve Our Services: Feedback and usage data help us enhance our offerings and the overall user experience. We may analyse this data to refine our books, courses, and mentoring services.

To Personalise Your Experience: We use your data to tailor our services, communications, and recommendations to better align with your preferences and needs.

To Conduct Marketing and Promotions: With your consent, we may use your email address and phone number to send you promotional materials about upcoming books, courses, special offers, and events related to our services.

To Monitor and Analyse Trends: We use usage data to analyse trends and patterns, which helps us improve our Website and services and understand user preferences.

For Legal Compliance: Your information may be used to comply with legal obligations, including safety regulations and other requirements related to our business operations.

Limited Use for New Purposes

We will use your personal data only for the purposes for which it was collected, unless we determine that it is necessary to use it for another purpose that is compatible with the original purpose. For instance, we might use your contact information to send service updates about the Website if it relates to the original reason for collection. If you would like to understand how processing for a new purpose aligns with the original purpose, please contact us as detailed in Section 13.

Exceptions for Legal Requirements

In exceptional circumstances, we may use your personal data for purposes unrelated to the original intent without your prior knowledge or consent, where permitted or required by law. This includes instances where disclosure is necessary to comply with a court order or to prevent imminent harm.

Transparency is Key

We are committed to being transparent about how we use your data. If we need to use your personal data for a new purpose that is not compatible with the original purpose, or if we rely on legal exceptions, we will inform you and explain the legal basis for this use.

5. Legal Basis For Processing Your Data

We process your personal data based on the following legal grounds:

Contract: When you use our Website, you enter into a contractual relationship with us. We need to process your personal data to fulfil our contractual obligations, such as processing orders for our books, managing your account, and delivering the services you have purchased, including online courses and mentoring sessions.

Legitimate Interests: We may process your personal data based on our legitimate interests. This includes activities such as improving the Website, enhancing user experience, preventing fraud, ensuring the security of our services, and conducting internal analyses to improve our offerings and operations.

Consent: In certain situations, we may seek your consent to process your data for specific purposes. For example, we may request your consent to send you marketing communications, promotional materials, and updates related to our products and services. You can withdraw your consent at any time by contacting us or following the instructions provided in our communications.

Legal Obligations: We may also process your data to comply with legal or regulatory obligations. This includes situations where processing is necessary for legal compliance, such as fraud prevention, tax obligations, or responding to lawful requests from authorities.

By providing your personal data, you consent to our processing of that data in accordance with these legal grounds.

6. Sharing Your Personal Data

We will only share your personal data with third parties under the following circumstances, in compliance with applicable UK data protection laws and regulations:

With Service Providers and Business Partners: We may share your personal data with third-party service providers and business partners who assist us in delivering our services and operating the Website. This includes entities involved in server hosting, database management, email marketing, communication tools, and data security. We ensure that all third-party service providers are contractually obligated to protect your personal data and adhere to relevant data protection laws.

For Legal or Regulatory Reasons: We may disclose your personal data if required to do so by law or regulation. This includes responding to a court order, subpoena, or other legal processes, or fulfiling regulatory reporting requirements.

With Your Consent: We may share your personal data with third parties when you have expressly consented to such sharing. This might occur in contexts such as collaborative projects or when providing specific services that require third-party involvement.

Business Transactions: In the event of a merger, acquisition, or other business transactions involving our company, we may share your personal data as part of the transaction. We will take reasonable measures to ensure that your personal data is handled lawfully and in accordance with this Privacy Policy during such transitions.

We will never sell, rent, or trade your personal data to third parties for their marketing purposes without your explicit consent.

7. Data Security

We take reasonable steps to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes implementing a variety of security measures, such as encryption, secure servers, and access controls, to safeguard your data.

Despite these measures, it is important to note that no internet transmission or method of electronic storage is entirely secure. While we strive to protect your personal data to the best of our ability, we cannot guarantee absolute security.

By using our Website and services, you acknowledge and accept the inherent risks associated with data transmission over the internet and the limitations of current technology in ensuring complete data security.

8. Data Retention

We will retain your personal data for as long as it is reasonably necessary to achieve the purposes outlined in this Privacy Policy, in accordance with UK data protection laws and regulations. This includes:

Providing the Website Services to You: We will retain your data for as long as you use the Website and access our services. This allows us to maintain your account and deliver the services you have requested.

Complying with Legal Obligations: We may retain your data for longer periods if required by law. This includes obligations related to tax, accounting, and legal reporting.

Resolving Disputes: We may keep your data for a reasonable period to address any disputes or inquiries that may arise.

Enforcing Our Agreements: We may retain your data for a reasonable period to enforce our terms of use and other agreements.

Data Minimisation

We adhere to the principle of data minimisation, retaining only the personal data necessary for the purposes described above.

Usage Data Retention

We typically retain "Usage Data" (such as anonymised data about your activity on the Website) for shorter durations. However, we may retain this data for longer periods if required for:

Security: Ensuring the security of the Website and preventing fraud.

Service Improvement: Enhancing the functionality and performance of the Website.

Compliance with Legal Obligations: Meeting legal requirements that mandate extended data retention periods.

This approach allows us to analyse data effectively to improve the overall user experience and maintain the security and integrity of the Website. We will delete your personal data when it is no longer reasonably necessary for the purposes outlined above, unless required by law to retain it for a longer period.

9. Your Rights

Under UK data protection laws, you have several rights concerning your personal data. These rights include:

Right to be Informed: You have the right to be informed about how we collect, use, and share your personal data. This Privacy Policy aims to provide you with that information.

Right of Access: You have the right to access the personal data we hold about you. You can request a copy of your personal data by contacting us using the details provided in Section 13.

Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data, subject to certain exceptions. Please note that we may need to retain certain information when required by law or for lawful purposes, such as for tax or legal reporting.

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data. This means we can store your data but not use it further, unless we have your consent or are required to do so for legal reasons.

Right to Data Portability: You have the right to request the transfer of your personal data to another controller, where technically feasible.

Right to Object to Processing: You have the right to object to the processing of your personal data in certain circumstances. For example, you can object to receiving marketing communications from us.

Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided in Section 13. We will respond to your request within one month, unless your request is particularly complex.

Data Minimisation

We are committed to data minimisation and will only collect and retain the personal data necessary for the purposes outlined in this Privacy Policy.

Transparency and Communication

We are dedicated to transparency in handling your personal data. We will provide clear information about your rights and how to exercise them. Additionally, we will keep you informed of any changes to this Privacy Policy.

Your choices are important to us, and we will always respect your decisions regarding the management of your personal information.

Please note that there may be circumstances where we cannot fully comply with your request due to legal obligations or security reasons. If we are unable to meet your request, we will provide an explanation.

There are no fees associated with exercising your rights under UK data protection law.

9. International Data Transfers

Roanllelo Mora Escoto may transfer your personal data to third-party service providers located in countries outside the United Kingdom. These countries may have different data protection laws compared to the UK.

We will only transfer your personal data to countries that provide an adequate level of data protection. We achieve this through one or more of the following methods:

Adequacy Decisions: Transferring data to countries that have been approved by the UK Information Commissioner’s Office (ICO) as having adequate data protection laws.

Standard Contractual Clauses (SCCs): Using Standard Contractual Clauses approved by the European Commission, which establish legally binding obligations on the recipient to protect your personal data.

Explicit Consent: Obtaining your explicit consent for the transfer of your personal data to a third country.

We take measures to ensure that any third-party service providers we use outside the UK provide adequate safeguards for your personal data. These safeguards may include:

Contractual Obligations: Implementing specific contractual clauses to ensure that data protection standards are upheld.

Security Measures: Applying robust security measures to protect your data during transfer and processing.

Data Minimisation Practices: Ensuring that only the data necessary for the intended purpose is transferred and used.

If you have any questions about how your data is protected during international transfers, please contact us using the details provided in Section 13.

10. Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.

If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us using the details provided in Section 13. Upon receiving such a request, we will take appropriate steps to remove the data from our systems.

11. Third-Party Links

The Website may contain links to websites or resources operated by third parties ("Third-Party Links"). These links are provided solely for your convenience and information, and we do not control the content, products, or services offered on these Third-Party Links.

Roanllelo Mora Escoto does not endorse or sponsor any Third-Party Links. We recommend you carefully review the privacy policies and terms of use of any Third-Party Link you visit, as they may differ from our own.

We are not responsible for the content, accuracy, or reliability of any information, data, opinions, advice, or statements presented on Third-Party Links. You access and use Third-Party Links at your own risk.

Security: We advise exercising caution and due diligence when accessing Third-Party Links. We cannot guarantee the security of any information you provide to a Third-Party Link.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. Users are encouraged to review this page periodically to stay informed of any updates. Continued use of our Website and services after any changes have been posted constitutes acceptance of the updated Privacy Policy.

13. Contact us

If you have any questions about this Privacy Policy or your rights, please contact us:

· By email: roanllelomoraescoto@gmail.com

· By post: Flat 4, 122 Holden Road N12 7EA